Terms and Conditions

Terms and Conditions

Welcome to TrekTech Adventures Ltd. These terms and conditions outline the rules and regulations for the use of our website and services. By accessing or using our website, you agree to comply with and be bound by these terms. If you disagree with any part of these terms, please do not use our website.
1. General Information
Company Name: TrekTech Adventures Ltd
Registered Address: 128 City Road, London EC1V 2NX
Contact Email: [email protected].uk

2. Acceptance of Terms
By accessing and using our website, you accept and agree to be bound by these terms and conditions, our privacy policy, and all applicable laws and regulations. If you do not agree with any of these terms, please refrain from using our website.

3. Products and Services
TrekTech Adventures offers a range of camping, outdoor, and travel equipment for sale through our website. All products are subject to availability. 

4. Pricing and Payment
We accept payment via credit/debit cards, PayPal and Stripe.
Payment must be received in full before products are dispatched.
We reserve the right to change our prices at any time without prior notice.

5. Shipping and Delivery
We offer various shipping options. Please refer to our Delivery Information page for details on shipping methods, costs, and estimated delivery times.
We aim to process and ship orders within 3-5 business days.
We are not responsible for delays caused by events beyond our control, such as customs clearance or courier delays.

6. Returns and Refunds
Please refer to our Returns Policy page for details on how to return items.
Returns must be initiated within 14 days of the delivery date.
Items must be returned in their original condition, unused, and with all original tags and packaging.

We have the right to offer an exchange or refund for damaged or defective items if seen fit by TrekTech Adventures Ltd. 
Refunds will be processed by TrekTech Adventures within 5-7 business days after we receive and inspect the returned items.
Return shipping costs will be deducted from the refund amount, except for returns due to damaged or defective items. All electrical items and items with mechanical parts are checked by the TrekTech Adventures team prior to sale and shipping. 

All items are packaged correctly for safe transit. We do not take responsibility for damages caused by third parties in transit and shipping. 

7. Intellectual Property
All content on our website, including logo, descriptions and company name is the intellectual property of TrekTech Adventures and is protected by UK and international copyright laws. You may not reproduce, distribute, or use any content without our prior written permission.

8. Limitation of Liability
TrekTech Adventures will not be liable for any direct, indirect, incidental, consequential, or punitive damages arising from your use of our website or the purchase of our products.

9. Governing Law
These terms and conditions are governed by and construed in accordance with the laws of the United Kingdom. Any disputes arising under these terms will be subject to the exclusive jurisdiction of the courts of the United Kingdom.

10. Changes to Terms and Conditions
We reserve the right to update or modify these terms and conditions at any time without prior notice. Your continued use of our website following any changes constitutes your acceptance of the new terms.

Thank you for shopping with TrekTech Adventures. We appreciate your business and strive to provide the best customer service possible.